Project & IT Support Lead @ Sarpi International

This role provides an excellent opportunity for further development in both IT Service Delivery and as Project Management. As the organization continues to grow, there is eventually an opportunity to join the Sarpi management team.

Responsibilities:

– Prepare analyses and identify local software needs and IT technical requirements during and after the implementation of a new ERP developed in-house.
– Assume responsibility for local IT support and problem solving of local software problems in Beerse and Almelo.
– Handle escalations to external suppliers as needed and act as an intermediary between local departments and Veolia Belux IT.
– Working closely with the Sarpi BeNe IT manager for a smooth transition to the next phase of the Veolia Belux Carve-out process.
– Set up IT transformation project for implementation, this in collaboration with the Sarpi BeNe IT manager.
– Provide documentation for software and infrastructure support and provide training to IT help desk staff.
– Provide IT support and technical project support to the Sarpi BeNe IT manager.
– Take an active stance when it comes to developments within the market of IT innovation and trends.

– You have a degree in ICT or are equivalent through experience.
– Experience in providing IT solutions and market knowledge.
– Experience with an ERP system is required.
– Experience in 1st and 2nd line support.
– Strong communication skills and customer-oriented approach.
– Analytical thinking and problem-solving skills.
– Hands-on, proactive attitude.
– Fluent in Dutch and English, French is a plus.
– Willingness to travel (within Belgium, the Netherlands and France). +- 1 day per month.

You will find yourself in an interesting position within the ecological sector. The organization is part of a large international group and provides an attractive remuneration package complemented by fringe benefits such as a company car.

Because of the SME feeling within this company, you will enjoy the benefits of a direct approach with short decision lines and a no-nonsense corporate culture.