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SAP Cloud Integration Specialist
 

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Job omschrijving

Our client is leading the way in the rapidly growing high-tech industry, currently undergoing a transformative journey. For a dedicated team of 10 individuals, they are expanding by adding 2-3 FTEs.

Operating as a distinct entity, their commitment is to provide exceptional service for customers who are none other than their valued employees. The focus centres itself around Cloud ticketing, and SAP serves as the chosen tool that seamlessly connects our business operations.
Responsibilities:

As an SAP Cloud Integration Specialist, you will play an important role in the establishment of a new Cloud Support Centre and the implementation of SAP across various business units.

Functie omschrijving

As an SAP Cloud Integration Specialist, you will play an important role in the establishment of a new Cloud Support Centre and the implementation of SAP across various business units.
Your responsibilities will include:
• Providing expert-level (technical) assistance and ensuring the optimal utilization of the SAP Service Cloud platform.
• Collaborating with internal stakeholders like IT companies and other business units to engineer customized cloud roadmaps.
• Setting up SAP Service Cloud features, performing initial configurations, and implementing continuous improvements.
• Conducting training sessions and demonstrations for end-users, ensuring a smooth transition to SAP Service Cloud.
• Diagnosing and resolving technical issues within SAP applications, offering ongoing technical support.
• Developing and maintaining documentation, knowledge base articles, and FAQs for self-service support and team knowledge sharing.
• Staying updated on new features released by SAP, supporting decision-making processes for their adoption.

Profiel omschrijving

The ideal candidate for the role of SAP Cloud Integration Specialist should possess:
• 3+ years of customer-facing experience with an understanding of various ERP solutions.
• A proven track record in troubleshooting and resolving technical issues within applications.
• Experience in training and supporting end-users and team members.
• Proficiency in English; knowledge of any other European language is a plus.
• Ability to handle multiple projects and priorities, working independently without daily supervision.

Aanbod omschrijving

Our client offers a unique opportunity in a rapidly growing industry experiencing fast transformation. As an SAP Integration Specialist, you will shape the future of SAP Service Cloud applications and contribute to the success of the organization.

If you are a motivated and dynamic individual with the required experience, we invite you to apply for this exciting opportunity and be a key player in their journey of innovation and excellence.

Please send your resume and cover letter to Florence Carlier – Florence.carlier@atrecruitment.be

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